1. Introduction Welcome to Window Werx Gladstone. By using our website and services, you agree to follow and be bound by the Terms and Conditions outlined here. If you disagree with any part of these terms, we kindly ask you not to use our services.
  2. Services We offer professional window cleaning services for both residential and commercial properties. Additional cleaning services may be available upon request. All services depend on availability and require prior booking.
  3. Booking and Payments
  • Customers can request a free quote before scheduling a service.
  • Full payment is due upon completion of the service unless we have agreed otherwise.
  • We accept various payment methods, including cash, bank transfer, and electronic payment options.
  1. Cancellations and Refunds
  • To avoid a cancellation fee, please cancel at least 24 hours before your scheduled service.
  • Refunds are issued at our discretion if we are unable to provide the agreed service.
  • If you are not satisfied with our service, we will address the issue at no extra cost to you.
  1. Liability
  • We take all necessary precautions to protect your property.
  • Window Werx Gladstone is not liable for any pre-existing damage or structural problems.
  • Customers must inform us of any fragile or sensitive surfaces prior to service.
  1. Privacy PolicyYour privacy is important to us. Please see our Privacy Policy below for information on how we collect, use, and safeguard your personal information.